Terms of Use
These terms explain the conditions for using the Kivorun website. They concern this website, rather than the terms of any separately agreed client engagement.
Last updated: 22 October 2026
1. Introduction and acceptance of terms
These terms apply when you access or use the Kivorun website. Please read them before using the site. By continuing to use the website, you agree to use it in accordance with these terms. If you do not agree, you should stop using it.
Kivorun is an independent marketing agency based in London, United Kingdom. These terms relate to website use only. They do not create an obligation for either party to enter into a client engagement, and do not replace any separately agreed proposal or services contract.
2. About this website
The website introduces Kivorun, explains our services and approach, shares project stories and publishes practical marketing insights. It also provides ways to contact us about potential work. The information is intended to help visitors understand our business and decide whether a conversation may be useful.
General articles and website descriptions cannot take account of every business, market or regulatory situation. They are not a tailored marketing plan, legal advice or a commitment to deliver a particular service on specified terms. An enquiry gives us context for a discussion rather than creating a service agreement.
3. Permitted use
You may browse the website, follow its links and use the contact options for genuine enquiries. You may retain reasonable extracts for your own internal reference, provided that copyright notices and attribution remain intact and the material is not presented misleadingly.
You may link to a public page in a fair and lawful way that does not suggest an endorsement or partnership that has not been agreed. Any wider reproduction, commercial redistribution or adaptation of our material requires permission, unless a legal exception applies.
4. Prohibited activities
Do not use the website for unlawful, fraudulent, abusive or misleading purposes. Do not submit malicious code, impersonate another person, send unsolicited promotional material through the enquiry form, or provide information that you have no right to share.
Do not attempt to gain unauthorised access to the website or connected systems, bypass security controls, disrupt availability or collect personal information about others. Automated activity must not interfere with the website or infringe applicable rights. We may take proportionate steps to restrict misuse and protect the site.
5. Website content and intellectual property
Website text, design, graphics and other material are protected by intellectual property rights where applicable. Those rights belong to Kivorun or the relevant rights holders. Client names, photographs and third-party materials remain subject to the rights and permissions applying to them.
Access to the website does not transfer ownership or grant a general licence to reuse its assets. Do not remove attribution, claim our work as your own or use a client’s name or material in a way that suggests permission or endorsement. Contact us if you would like to discuss an intended use.
6. Accuracy of information
We aim to keep the website useful and reasonably accurate, but information may become outdated or contain an error. Services, methods and business circumstances can change. Please confirm any information that is important to a decision before relying on it.
We may correct, update or remove content without changing every related reference immediately. If you notice an error, we welcome details so it can be reviewed. Nothing in this section permits fraudulent statements or removes responsibility that cannot lawfully be excluded.
7. Marketing results and case studies
Case studies describe particular projects in their stated context. Results should be read with the metric definition, reporting period and methodology provided. A relative change in a conversion rate is different from a percentage-point change; website sessions and enquiries are also different measures from revenue or completed sales.
Past results do not guarantee the same outcome for another business. Performance depends on factors including the starting position, market conditions, budget, implementation and customer response. Case-study information is provided to explain an approach and its reported outcome, rather than promise a particular commercial result.
8. Enquiries and professional services
Sending an enquiry does not reserve capacity, confirm a price or create a client relationship. We may ask for further context before deciding whether we can help. Please do not send confidential material that requires special handling before suitable arrangements have been agreed.
The scope, deliverables, fees, responsibilities, timelines and any service-specific terms are governed by a separately agreed proposal or contract. Where those terms differ from these website terms in relation to an engagement, the agreed engagement terms apply to that work. The website is not an online checkout for purchasing services.
9. External websites and links
Links to external websites are provided where they may be useful, including as sources for articles. Those websites are operated independently and can change without our involvement. A link does not necessarily mean that we endorse every statement or service on the linked website.
You should review the relevant website’s terms and privacy information before using its services or sharing information. We are not responsible for material or decisions controlled by a third party, except where the law imposes a responsibility that cannot be excluded.
10. Website availability
We intend the website to remain accessible, but access may be interrupted by maintenance, technical problems, security measures or circumstances outside our control. We may change or withdraw a page or feature where there is a reasonable operational need to do so.
The website is not offered with a guarantee of uninterrupted availability or compatibility with every browser, device or network. If a feature is unavailable, you may try another published contact method. We do not promise a particular support response time through this website.
11. Disclaimer of warranties
To the extent permitted by law, the website is provided without a promise that its general information will meet your particular requirements or remain error-free at all times. You are responsible for deciding whether material is appropriate to your circumstances and obtaining tailored advice where needed.
This does not exclude any warranty, right or obligation that the law does not allow us to exclude. It also does not affect express commitments made in a separately agreed client contract. Reasonable care should still be taken when downloading material or opening links from any website.
12. Limitation of liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Any restriction below applies only so far as it is lawful and reasonable in the circumstances.
For business use, we are not responsible for indirect or consequential loss, or loss of anticipated profit or business opportunity arising from reliance on general website material, to the extent the law permits that restriction. These website terms do not limit mandatory consumer rights or replace the liability provisions agreed for a client engagement.
13. Privacy and cookies
Our Privacy Policy explains the handling of personal information connected with the website and business enquiries. Our Cookie Policy addresses cookies, browser storage and related technologies. Please read those policies before providing information or making choices about website storage.
Using the website does not automatically provide consent to optional personal-data processing or technologies that require separate consent. Privacy rights are governed by applicable data protection law and are not waived by acceptance of these terms.
14. Changes to these terms
We may update these terms to reflect changes to the website, its operation or applicable legal requirements. The date above identifies the current version. Please review the terms when you return to the website, particularly if you intend to reuse material or make a business enquiry.
Changes apply to website use from the time the updated terms are made available. They do not retrospectively alter a separately agreed client contract or remove rights that have already arisen. If a term is found unenforceable, the remaining terms continue to apply so far as the law allows.
15. Governing law and contact
These website terms are governed by the law of England and Wales. Disputes concerning them may be brought before the courts of England and Wales, subject to any mandatory rights that allow a consumer to rely on the law or courts of their place of residence.
For questions about these terms, contact Kivorun at hello@kivorun.example or call +44 20 7946 0382. Our address is 24 Briarwood Street, London EC1A 1AA, United Kingdom. Where possible, please describe the page or issue concerned so that we can consider the matter constructively.
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